One has to admit the feature set of MS Office is the richest among all competitors in this area. Outlook I would say is the mother ship of all email clients. With that said, a rich feature set does not necessarily imply a good user interface. With outlook, it seems that its feature set has bloat the UI so badly that 90% of the features are out of reach for mortal beings.
The Oh-so-customizable email client gives you such a great amount of freedom for customization, that the options spread into dozens of menu items, 6 major tab in the option dialog, a few sections in each tab, and a few buttons/controls in each section, some of which lead all the way to a forth dialog. Experiments show that it takes 10 clicks at minimum and a lot of eye balls to be able to change the alert message duration (See screen shot below.) 6 clicks are to bring you up to the final config dialog, FOUR clicks on the 'OK' buttons to bring you back to main windows.
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